individual Coaching Agreement

Hi and yay!

I’m so excited that you’ve made this investment in yourself and your well-being. I have positive expectations for a coaching relationship that helps you to create the home YOU want to live in.  To partner together on this journey, I want you to be familiar with the following guidelines.


Terms of coaching

I invite you to think of our organizing coaching as a process.  Many people create change for themselves in a short time.  However, to refine and sustain the change is a long term commitment.   


My role as your Organizing Coach

I will partner with you to identify and achieve your personal organizing goals.


As your Coach, I cannot guarantee results.  You will create powerful results by having the determination to enact change in your home.


During the time we spend together in our phone or video coaching sessions, I will devote my time, focus, and energy to you, exclusively.  In between our sessions, I may not be instantly available, as I may be attending to others, or myself.  I will however, always attempt to respond to any messages within 24 hours.


Organizing can be a very emotionally involved process. I am an Organizing Coach, not a psychotherapist or physician, and I'm not trained in diagnosing psychological or medical conditions.  If any issues come up for you that should be handled by a licensed therapist or physician, I insist that you attend to your health by contacting the appropriate professional.


As your Coach, I will bring attentive listening, understanding, belief in you and commitment to your success.  You can expect me to challenge you, offer fresh ideas and solutions to your struggles, make requests (including assigning homework!), celebrate your success, and guarantee confidentiality (to the fullest extent of the law, and so long as I don't fear for your or another's safety.)


Scheduled Session Times

Our live coaching sessions will take place on the phone or over video calls (preferred) and will last 40 minutes. If you can't keep a scheduled session, please give me at least 24 hours notice. With less than 24 hours notice, that coaching session will expire, and we will schedule the next one. It's important that you fully commit to this investment in your happiness and protect our time together.

Individual Coaching Programs Time Frame

The three individual coaching programs are designed to keep you on track and motivated. To help with this, the live call or video sessions with me must be completed in the time allotted. For the Jumpstart Program, you have one month to complete your two live sessions with me, for the Overwhelmed to Organized Program you have 3 months to complete your 6 live sessions with me, and for the Total Transformation Program you have 6 months to complete the 12 live sessions. If you choose to add on additional individual sessions, you have 1 year from the date of purchase to complete those sessions.

Purchase links for materials expire after 30 days, so I recommend downloading all materials and saving them immediately. However, your access to Course materials and Facebook group never expires, so just contact me or my team to have a new link sent to you.

14-Day Money Back Guarantee

I want you to be satisfied with your investment but also require that you give your best effort to apply the life-changing strategies you’ll learn in this program. I offer a 14-day refund period for any unused coaching hours should you decide that this is not the best partnership for you.


In the event that you decide this investment was not the right decision for you, within 14 days of enrollment, contact me at and let me know you’d like a refund by the 14th day at 11:59 EST.

Please confirm that you can agree to the following statements before we start our work:

I am motivated and committed to taking action on my determined organizing goals.  I realize that anything less than my intentional full participation will not lead to my success.


I accept full responsibility for myself and any actions I take that might result from my coaching sessions.


I understand that there are no refunds for time utilized with my coach, or beyond 14 days from the date of purchase.  I agree that ultimately, it is my responsibility that Organizing for the Overwhelmed gets paid for the services and products I use.


I agree to honor my scheduled session times and give at least 24 hours notice before cancelling a session so that I don't forfeit that session.

I understand that the live sessions with Caroline must be completed in the time allotted for my particular program, and that additional add-on sessions must be completed within 1 year of purchase.